FAQ
Q: Are greendailyes products safe for use?
A: Yes! All greendailyes products are crafted with high-quality, durable materials and undergo strict quality checks. They are designed to be safe, long-lasting, and suitable for everyday home décor use.
Q: How long does it take to receive my order?
A: Orders are processed within 1–3 business days. Standard shipping usually takes 3–7 business days, while international orders may take 7–21 business days depending on customs and location.
Q: Can I track my order?
A: Absolutely! Once your order ships, you will receive a tracking number via email. You can use it to monitor your package through the carrier’s website.
Q: What if my item arrives damaged or defective?
A: Please contact us within 7 days of receiving your order at service@greendailyesvip.com with photos. We will provide a replacement or refund promptly.
Q: Do you offer international shipping?
A: Yes, we ship worldwide. Please note that customs fees, import duties, or taxes may apply and are the responsibility of the customer.
Q: Can I cancel or change my order?
A: Orders can be canceled within 3 working days before shipment. After processing, cancellations are no longer possible. Please contact us immediately if you need assistance.
Contact Us:
📧 service@greendailyesvip.com
📞 +852 2805 1876
📍 G/F & M/F, 6 D'Aguilar Street, Central, Hong Kong